Privacy policy.

Nebraska Peace of Mind Behavioral Health, LLC ("we," "our," or "us") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard information when you engage with our services, including through our website, phone calls, text messages, and other communications.

Effective Date: 01/01/2024

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, address, email address, phone number, date of birth, insurance information, and other relevant details.

  • Medical Information: Information related to your mental health services, including appointments, treatment plans, and prescriptions.

  • Communications Information: Text messages, emails, phone calls, and other forms of contact with our staff, including any messages sent via our website contact forms.

  • Usage Information: Details of your interactions with our website and services, including your IP address, browser type, and browsing behavior.

2. How We Use Your Information

We use your personal information to:

  • Provide mental health services and manage your care.

  • Schedule and confirm appointments.

  • Communicate important updates, such as appointment reminders or billing notifications.

  • Respond to inquiries, including those submitted via our website or phone calls.

  • Comply with legal and regulatory requirements.

  • Protect against potential fraud, abuse, or unauthorized use of our services.

3. Trusted Caller Registration (TCR) Compliance

Nebraska Peace of Mind Behavioral Health complies with the Trusted Caller Registration (TCR) requirements to ensure secure and trusted communication. We use TCR-registered numbers when sending appointment reminders, confirmations, and other messages. These communications are subject to the following:

  • You may receive SMS or phone notifications related to your appointments, billing, or other necessary services.

  • You can opt out of receiving non-essential communications at any time by replying to the message with "STOP" or contacting us directly.

  • Your consent is required for receiving SMS messages related to marketing. You will be given an option to provide or withdraw this consent.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors (such as billing and coding companies, IT services) who help us deliver our services, all of whom are contractually obligated to maintain the confidentiality of your information.

  • Legal Requirements: We may disclose information as required by law, regulation, or legal processes.

5. Data Security

We implement industry-standard measures to protect the security and confidentiality of your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information and request corrections or updates.

  • Opt out of receiving non-essential communications.

  • Request the deletion of your information, subject to legal and regulatory retention requirements.

To exercise these rights, please contact us at info@nebraskapeaceofmind.com or call 402-520-6616.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Nebraska Peace of Mind Behavioral Health, LLC
6301 Orchard St, Ste 3, Lincoln, NE 68505
Phone: 402-520-6616
Email: info@nebraskapeaceofmind.com